Core Competencies

FoodBev International offers a complete set of core competencies in handling our customer service. These consist of:

1. On-site Service
2. Maintenance
3. Human Resource Development
4. Finance
5. Provincial Operations
6. Information Technology/EDP
7. Account Management
8. Quality Assurance

Service Packages

At FoodBev, we don’t just give you a slice of our services, but we give you the whole service package. To date, we offer 6 complete service packages designed to meet your needs and ensure the continuing ability of HR&F to render professional and reliable supply of equipment and being a truly responsive partner in the industry.

These Service Packages Include:

1. Preventive Maintenance (PM)
2. Service Call (SC)
3. Special Event/Demonstration (SED)
4. Installation - Re-Installation (I-RI)
5. Pullout (PO)
6. Quality Assurance (QA)

Support Services

FoodBev International has what it takes to provide any support services for our clients. We pride ourselves by having the necessary resources, tools and equipment to bring you the desired results and outcome. We have the following resources and advantages which separates us from our competitors:

1. Highly skilled and well motivated technical and administrative personnel nationwide
2. Strategically and fully equipped "repair centers" nationwide
3. Advanced Communication equipments
4. Delivery vehicles for "just in time" scheduling in all branches
5. Computerized "asset tracking" and service data encoding
6. Continuous upgrade and training programs
7. Custom designed service programs.

Beyond Quality Customer Service

FoodBev don’t just provide the usual customer support service but we also offer value added services and customized solutions to meet the other aspects and enable our clients concentrate more on the business side of food service operation without worrying too much in other aspects. In light of this, FoodBev is now offering the following incidental services which include:

1. Warehousing facility nationwide
2. Pest control
3. Asset tracking database
4. Database mining
5. Research & Development
6. Extensive spare parts inventory support.